We operate on a 2 hour cancellation policy on all sessions. If you do not show up to a session and do not cancel your attendance up to 2 hours before the session start time, your credit card will be charged in full for the cost of the session or the number of classes remaining on your pass will be reduced by a class.
A minimum of 2 clients is required for a group class to go ahead, if class should be cancelled due to insufficient clients, any registered clients will be refunded in full or their class pass will be reinstated for the cancelled class.
Each client attends a fitness class of their own free will. Each client must complete a Physical Activity Readiness Questionnaire (“PAR-Q”). This can be done by emailing optimumfitnessireland@gmail.com and requesting a waiver, or by creating an account on LegitFit.
It is your responsibility to ensure the safety and comfort of both yourself and any child you bring to class. Children should remain in the buggy for the duration of StrollerFIT classes. All children are the full responsibility of the adult whose care they are under. If you choose to take the children out of the buggy at any time, neither optiMum fitness, nor optiMum fitness representatives, are responsible in any way for the health and safety of the child/children.
By registering for class you agree to maintain social distancing of 2 meters from other adults and children while at class.
No client will attend, nor bring their children to any optiMum fitness class or event if they are feeling unwell or displaying any COVID19 symptoms - this may include, but are not limited to, fever, dry cough, tiredness, difficulty breathing or shortness of breath, chest pain or pressure, loss of speech or movement, loss of taste or smell, sore throat, aches & pains, or diarrhoea.
No client will attend, nor bring their children to any optiMum fitness class or event if they, or someone in their immediate family, have tested positive for COVID19 in the past 7 days.
optiMum fitness reserve the right to refuse admission or to eject a participant without refund for behaviour likely to cause damage, injury or nuisance to themselves or to others.
It is at the discretion of optiMum fitness instructors to allow you to participate in each class. Should an instructor advise you not to exercise, or to modify certain exercises, you must comply. If a client is advised not to exercise they will not be charged for the class.
Should any client feel any pain, discomfort or injury at any time during or before any optiMum fitness class, they must immediately inform the instructor and refrain from training until they seek professional medical advice to do so.
The instructions and directions provided by each instructor are done so at their own discretion and must be adhered to for the safety of each individual unless see following point.
If any client feels for any reason that they cannot do the exercise or activity in the class, they must inform the instructor, who may in turn, at their own discretion, suggest an alternative if suitable, or refrain from doing that exercise/activity on that occasion.
Neither the optiMum fitness instructor nor optiMum fitness can be held responsible for injuries sustained during an optiMum fitness class as injuries are possible.
Prenatal clients should ‘listen to their body’. All optiMum fitness instructors are fully qualified and will only give safe instructions.
optiMum fitness and its representatives cannot be held responsible for any lost, damaged, or stolen property during any optiMum fitness session.
optiMum fitness instructors will not mind client’s property during classes (i.e., keys, jewellery, etc.).
All 5 class and 10 class passes purchased have a 7 week and 3 month expiry date respectively and cannot be used once they have expired. This excludes monthly memberships which have a 4 week expiry.
Part used passes are not refundable. Any refunds requests are at the discretion of optiMum fitness, and given only on medical grounds, with an accompanying GP or consultant letter. Where a refund is granted there is a €20 processing fee.
Monthly packages cannot be extended (with the exception of freezing an account due to delivery of baby or medical reasons), and cannot be used once expired.
Passes are not sold with a guarantee of a specific instructor taking certain classes.
Clients cannot split or share passes.
Passes cannot be transferred to another client.
Clients can purchase a class for another client by adding them as a family member.
Trial classes are offered free of charge. Only 1 trial class may be attended per client.
Saturday StrollerFIT classes are family classes, clients may bring one adult with them to this class at no additional cost. Any additional adults or children aged 15 and over who participate in class must purchase a class. All class participants must complete and provide optiMum fitness, with a signed PAR-Q.
optiMum fitness reserves the right to change the instructor where emergency cover is required.
optiMum fitness classes will go ahead in all weather conditions, rain, snow, sleet, sunshine, etc., unless otherwise stated. You should be prepared for any type of weather when attending any outdoor class.
Classes, times and locations are subject to change and cancellation. In such cases alternative classes and/or locations will be offered where possible. If the alternative class option is not suitable for a client, the client will not be charged for the changed/cancelled class.
Notices will be posted on Facebook, Instagram and through Whatsapp, so it is up to each client to regularly check this for updated information.
It is the responsibility of each client to clearly give either a mobile number and/or email address at registration, where they can be reached up to 1 hour prior to any class.
On occasion, optiMum fitness may need to change a training location or time for unforeseen circumstances (e.g., in the interest of public safety a venue may prohibit us from training there due to hazardous conditions), in the event of this occurrence, optiMum fitness may notify members 1 hour prior to the scheduled time, by email or text or facebook.
Should your contact details change while you are still an optiMum fitness client, you are responsible for updating your information on your LegitFit account.
Certain email accounts occasionally block incoming emails and optiMum fitness or LegitFit emails may not reach your inbox. This is not the responsibility of optiMum fitness, however notices are also placed on Instagram and Facebook.
optiMum fitness may not provide toilet or changing facilities. It is up to each client to come prepared.
Each member must wear appropriate training attire during any class or activity.
Should you not know what the appropriate attire is, you can contact optiMum fitness to inquire.
Photographs and press shots may be taken from time to time during classes for sharing on Facebook, Instagram and/or promotional material, if you have given your consent to this by ticking the consent box in the PAR-Q. Should any member not wish to have their, or their child’s picture taken or published, they must inform optiMum fitness by ticking the relevant box on the PAR –Q below.
Any activities, social nights, etc., organised by optiMum fitness may have additional charges, which will be clearly outlined on announcement or prior to the event.
optiMum fitness or its instructors are not responsible for clients during any activities, social nights, events, runs, etc., which take place separate to optiMum fitness classes. It is up to each member to arrange their own insurance (if necessary) for any of these events or similar, you will not be insured by optiMum fitness.
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